Satisfaction Guarantee Our Low Price Guarantee: Quick and Simple If you happen to find a lower price anywhere on an identical item, just show us the price and we will match it! If, within 30 days of your purchase at our company, you encounter a lower price anywhere, we will also refund the difference. * Pond and Fountain World works hard to bring you low prices. If you have found a better price for this item, at another authorized dealer, we will match it guaranteed. We will provide you with an individual response. This is not an automated process, but we will respond as quickly as possible. If you need a more immediate response, please contact customer service. * If the competitor limits quantities we reserve the right to do so as well, and if the offer is footnoted by "while supplies last", we reserve the right to confirm that the competitor still has the item in stock. Our Price Guarantee does not apply to competitor's bonus offers, free offers, auction websites, non-retail (wholesale) websites, private sales, special orders, typographical errors, clearance sales, liquidation sales, mail-in rebate offers, or where a service commitment is included in the transaction. Internet competitor offers must include shipping and handling charges as the basis for comparison. Additionally, we must be able to verify that it is the exact same product in brand-new condition. Price match guarantee does not apply to non web-based stores or pickup orders. We must be able to contact the competitor to confirm pricing. Price matching is subject to providing proof of the manufacturer's part number and availability of the product. (i.e., current dated advertisement, register receipt, copy of webpage or catalog page) of a lower price, plus your original receipt to claim your refund for previous purchases. The terms of this guarantee are subject to change without notice.